Thursday, May 19, 2016

THE IMPACT OF COMPENSATION ON EMPLOYEES’ PRODUCTIVITY (A STUDY OF FIRST BANK NIGERIA PLC)



ABSTRACT
Reward Strategy is seen as one of the most important strategies in the human resource management function, as it influences the productivity or employees and growth of organization. Recently, numerous special journal issues have emerged on compensation, often focusing on organization differences. Similarly, there is a strong movement to “at-risk” reward, where employee pay is tied to performance. The objective of this study is to investigate and analyze the relationship between compensation and workers productivity. In this study, the researcher tried to link compensation with employee’s productivity. More specifically it aimed to find out which aspects of the compensation functions well, and which aspects could be further developed and improved in order to increase employee satisfaction. The data for this study were collected from the primary and secondary data. This primary source of data was obtained from the respondents through the use of questionnaires and personal interview. The secondary sources of data were obtained from textbooks journals, bulletins and internal materials. With inference from the implications of the findings, the research recommended that good and well designed reward strategy, in fact, play a major role in providing for an integrated and coherent range of human resource management processes which are mutually supportive and contribute as a whole to improving organizational effectiveness. The research recommended that the company under study should encourage the employees to perform better in specific tasks. By concentrating too much on the biggest compensations, the organization may forget that smaller compensations might have the same, if not greater effect on productivity.
 

CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
In corporate organizations and companies nowadays, working conditions and compensation have been large, especially since World War II. The statement that working conditions and employee’s compensation is the live wire of an organization is not an overstatement.
A well designed and functional compensation is an efficient way to increase employee work motivation. The appropriate type of compensation is developed in accordance to the company's compensation philosophy, strategies and policy. However, it might be challenging to find the right way to combine the company’s integrated policies and practices together with the employee’s contribution, skill and competence. (Armstrong, 2006).
Compensation is an important tool that management can use to channel employee motivation in desired ways. In other words, compensations seek to attract people to joint the organization to keep them coming to work, and motivate them to perform to high levels. The compensation consists of all organization components – including people processes rules and decision making activities involved in the allocation of compensation and benefits to employees in organizations.
Organizational performance is a complex phenomenon largely affected by the ability and motivation of the workforce in any firm. Monetary and non-monetary compensations are provided in organizational setting with a view to motivating and influencing individuals, team and organizational behaviour for the achievement of strategic objectives and performance of organizations (Randhawa 2008).
In consideration of the era of global hyper competitiveness in the business world, compensations are fundamental imperatives to derive maximum employee inputs, retention, commitment from workers and industrial harmony between the workforce and manufacturing concerns.
However, a good number of firms do not provide appropriate mix of compensations to stimulate individual and sub-unit behaviour to attain strategic goals resulting in dwindling performance in the manufacturing sub-sector of the Nigerian economy.
Compensation practices are positively related with retaining and enhancing the skilled employees that are considered assets of an organization. (Mondy and Noe, 1993) has divided compensation in two types’ financial compensation and non-financial compensation. Financial compensation is further divided into direct and indirect financial compensation. Direct compensation includes bounce, good salary packages, profits and commission indirect financial compensation are all those benefits that are not covered by direct financial compensation. Non-financial compensation consists of responsibilities, opportunities, recognition promotion, vacations, work place environment, sound policies, insurance, medical, retirement etc. All these compensations affect the performances of the employees in different manners.
1.2 STATEMENT OF THE PROBLEM
Modern organizations are making very significant changes in their compensations in order to better fit the dynamic, highly competitive business environment. Firms increasingly are using things such as skill-based pay, which compensations employees for the number and types of skills they possess instead of the type of job they have. Similarly, there is a strong movement to “at-risk” compensation, where employee pay is tied to performance. Under this system, the employee’s bonus does not become part of his or her base pay. Instead, the bonus must be re-earned each year. These changes, and numerous others, are designed to help offset compensation costs by gains in productivity, and to develop more flexible workforces. Compensation costs have risen sharply in recent years, primarily because of escalating benefit costs. Employers now spend a huge amount of money on employee benefits.
Bacon et al (as cited by Uzair, 2011), emphasized that employees are key to maintaining competitive edge by a business. To be successful in global market, a firm needs highly motivated, skilled and satisfied workforce that can produce quality goods at low cost. According to Sarvadi (2010), firms that don't match or exceed the compensation levels of their competitors will have difficulty attracting and retaining top workers. Properly measuring performance ensures that a compensation program pays off in terms of business goals since compensations have a real cost in terms of time and money.
1.3 OBJECTIVES OF THE STUDY
1.     To investigate the impact of compensation on employees’ productivity
2.     To explore and determine the process of modern compensation strategy in relation to employee’s productivity
3.     To observe the significant relationship between compensation and employees’ productivity
4.     Also, to present detailed principles and process of compensating workers to work effectively so as to increase employees’ productivity.
5.     To examine how good compensation can enhance individual employee and organizational growth.
1.4 RESEARCH QUESTIONS
1.       Is there significant relationship between compensation and employees’ productivity?
2.       Does effective compensation have positive impact on employees’ productivity?
3.       Does compensation lead to increased organizational performance?
4.       Does compensation have negative effects on organization’s total profit?
5.       Does compensation motivate workers to be more productive?
1.5 RESEARCH HYPOTHESIS
The following research hypotheses formulated will be empirically tested and result gotten will serve as a spring board for recommendations. The following are the hypothesis for the study:
Ho:    Effective compensation does not have positive impact on employees’      productivity
Hi:     Effective compensation has positive impact on employees’ productivity
Ho:    There is no significant relationship between compensation and       employees’ productivity
Hi:     There is significant relationship between compensation and employees’   productivity
1.6 SIGNIFICANCE OF THE STUDY
At the end of this study, most organizations will understand that basic principles and process of compensating workers to work effectively by highlighting the problem facing compensation before and at present.
It will educate those who are studying Business Administration and management as a course in tertiary institution and organization and it will serve as reference for researchers.
1.7 SCOPE OF THE STUDY
The research is limited to the impact of compensation on employees’ productivity; this is carried out within the context of large organization such as First Bank Plc. This implies, the area in which data were collected for the study is limited to First Bank, Ikpoba Hill, Benin City.
1.8 LIMITATIONS OF THE STUDY
One of the major problems encountered by the researcher is the monetary problem. There was no sufficient money to make the purchasing of all necessary materials for the research work. There was also the problem of meeting some personalities in Nigeria Bottling Company Plc to get information from them. Because of that, the researcher found it difficult to collect all the necessary information. However, the researcher made do with the resources available for her research work.


1.9 DEFINITION OF TERMS
Compensation: Compensation consists of an organization’s integrated policies process and practices for compensating its employees in accordance with their contribution skills competence and their market worth.
Productivity: Productivity is the output unit/per labour input into the production process given the level of existing technology.
Remuneration: This is the financial compensation accruing to employee for his or her performance in the organization.
Motivation: It is the inner drives that arouse direct and maintain an individual behavior toward accomplishing organization goals.
Job Analysis: According to Raymond, etal (2004) it is the process of getting detailed information about jobs.
Job Description: Is the setting out of the purpose of job, where it is fit in the organization structure the content within which the job holder function and the principal accountability of job older. Main task the employee has to carry out.
Job Evaluation: Is a systematic process for establishing the relative work of job within an organization.
Compensation Strategy: It is a definition of the intention of the organization on how its compensation policies and process should be developed to meet business requirement.
1.10 HISTORICAL PROFILE OF THE ORGANIZATION UNDER STUDY
First Bank of Nigeria, sometimes referred to as First Bank, is a Nigerian bank and financial services company. It is the country's largest bank by assets As of June 2013, the bank had assets totaling approximately US$ 21.3 billion (NGN: 3.336 trillion).  The bank's profit before tax, for the twelve months ending 31 December 2012 was approximately US$542.5 million (NGN: 86.2 billion). At that time, the bank maintained a customer base in excess of 8.5 million individuals and businesses. First Bank of Nigeria has solid short and long term ratings from Fitch, the Global Credit Rating Company, partly due to its low exposure to non-performing loans. The bank has strong compliance with financial laws and maintains a strong rating from the Economic and Financial Crimes Commission of Nigeria.


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